Remove Live Security Platinum

What is Live Security Platinum?

Live Security Platinum is a fake antivirus program that looks and acts like a genuine one. It is classified under the Rogue:Win32/Winwebsec malware family. It can latch on your computer system even without your consent. Just like other malware, it makes its way to computer systems through the help of Trojans and through visiting infected sites or downloading infected and malicious files or software.

Some Live Security Platinum screenshots:
Live Security Platinum

You will know that Live Security Platinum has invaded your system when you notice this program appear after start up. It may present a false scan result saying that your computer has so many risks and threats; it will also entice you to purchase a full version just to take care of the serious threat as soon as possible. Also, it will continuously send error reports through irritating pop ups.

Some of the Live Security Platinum fake security alerts and warnings that users may get:
Live Security Platinum Warning Spyware.IEMonster activity detected. This is spyware that attempts to steal passwords from Internet Explorer, Mozilla Firefox, Outlook and other programs. Click here to remove it immediately with Live Security Platinum.
Live Security Platinum Firewall Alert Live Security Platinum Firewall has blocked a program from accessing the internet. Internet Explorer Internet Browser is infected with SVCHOST.Stealth.Keylogger. This worm is trying to send your credit card details using Internet Explorer Internet Browser to connect to remove host.
Live Security Platinum Warning Some critical system files of your computer were modified by malicious program. It may cause system instability and data loss. Click here to block unathorised modification by removing threats. (Recommended)

Live Security Platinum may be bundled with a rootkit to protect its data; it will disable Task Manager and your computer's registry so you would have a hard time to remove it from your system. You will also notice processes slowing down and your browser being redirected to different malicious websites. You need to remove Live Security Platinum right away before it could cause serious damage to your files, it can be removed with the use of a trusted anti malware tool and afterwards, a full scan and security system update is recommended to prevent future malware attacks.

Associated Live Security Platinum System Entries and files

Live Security Platinum Processes

Live Security Platinum Files

Live Security Platinum Registry Entries


How to Stop Live Security Platinum Fake Alerts

To register Live Security Platinum and stop its fake warnings, use the following fake license key.

Live Security Platinum registration code: 64C665BE-4DE7-423B-A6B6-BC0172B25DF2

NOTE: this code will NOT remove Live Security Platinum from your computer, it will JUST stop the annoying alerts and messages.


Live Security Platinum Removal Instructions

Step 1: Reboot in Safe Mode with Networking

To restart your computer in Safe Mode with networking:

  1. Restart your computer.

  2. When you see the computer manufacturer's logo, press and hold the F8 key.

  3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking, and then press Enter.
    Safe Mode with Networking Screen

  4. Log on to your computer with a user account that has administrator rights.


Step 2: Disable Live Security Platinum Proxy Server

Live Security Platinum may add a proxy to its package. Its goal is to get the information through the Web connection (password etc).
It also helps to block the connection to certain sites (eg malware removal help sites) or to block the download of trustworthy antispyware and antivirus programs.

The following steps reset the Internet Explorer proxy settings in the Windows registry so that you can access the Internet again:

  1. Click Start, and then click Run. (Keyboard Shortcut: Windows logo + R)

  2. Copy and paste or type the following text in the Open box in the Run dialog box:

    Run dialog box

  3. Click OK.

  4. click Start, and then click Run.

  5. Copy and paste or type the following text in the Open box in the Run dialog box:

  6. Click OK.

Now that you have disabled Live Security Platinum proxy server, you will be able to browse the web again with Internet Explorer.

  1. Click Start, and then click Run. (Keyboard Shortcut: Windows logo + R)

  2. Type in iexplore.exe.
    Run iexplore.exe


Step 3: Remove the Live Security Platinum rootkit

Live Security Platinum may be bundled with the TDSS rootkit. A rootkit is a program that hides the presence of malware in the system.
Kaspersky offers a free utility, TDSSKiller, that removes malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon).

So to find out if your system is infected with any rootkits that make Live Security Platinum hidden and very difficult to remove, follow the steps below:

  1. Download Kaspersky TDSSKiller to your desktop from the following link:
    Kaspersky TDSSKiller Download link

  2. Live Security Platinum may block all executable files, so when you launch the TDSSKiller file, it will execute itself.
    So Rename tdsskiller.exe to tdsskiller.com or winlogon.exe or iexplore.exe
    Rename tdsskiller.exe

  3. After you run TDSSKiller (or the renamed version), in the welcome screen click on Start Scan.
    Kaspersky TDSSKiller Start Scan

  4. TDSSKiller will now scan your computer.
    Kaspersky TDSSKiller Scan Progress

  5. If any infection was found, TDSSKiller will display a screen results like the following one:
    Kaspersky TDSSKiller Scan Results
    Then click on the Continue button and TDSSKiller will clean the infections.

  6. A reboot might require after disinfection. In this case, click on Reboot Computer
    Kaspersky TDSSKiller Reboot Computer

  7. After the reboot, start your computer again in Safe Mode with Networking and then disable any Live Security Platinum Proxy Server (See Step 1&2).


Step 4: Stop Live Security Platinum processes

In order to stop Live Security Platinum from interfering with our removal procedure, we need to end and kill its processes. For this, we will use a FREE powerful utility called RogueKiller.

RogueKiller (by Tigzy) is a tool written in C++, which scans the running processes, and kills those which are malicious. This tool was developed based on speed execution, which will clean the running processes before being killed.

To terminate Live Security Platinum process:

  1. Always in Safe Mode Download RogueKiller to your desktop from the following link:

    RogueKiller Download link
    RogueKiller Setup Icon
    RogueKiller is a portable application, so you don't need to install anything.

  2. Live Security Platinum may block all executable files, so when you launch the RogueKiller file, it will execute itself. So Rename RogueKiller.exe to RogueKiller.com or winlogon.exe or iexplore.exe

  3. At this point a "pre-scan" will complete and stop any malicious process. Also a list of options will appear along the right-hand side.
    RogueKiller Pre-Scan


Step 5: Remove Live Security Platinum registry keys

To remove Live Security Platinum malicious registry entries, we will need RogueKiller again.
RogueKiller also checks for rogue Registry entries, rogue drivers, and Master Boot Record (MBR) issues, so rootkits will be cut.
RogueKiller can also fix and restore a Host file, delete any Proxy entries, repair shortcut problems and unhide files.

CAUTION: This tool is not for beginners. In this step we will ONLY use the Registry tab.

To Delete Live Security Platinum Registry entries:

  1. Always in Safe Mode run a scan, open RogueKiller and click on Scan.
    RogueKiller Scan Progress

  2. After a while, you should see a screen with scan results like the following one:
    RogueKiller Scan Results

  3. Click on the Registy tab, then click on the Delete button.
    RogueKiller Delete Registry Entries


Don't Reboot you computer yet, please stay in Safe Mode.


Step 6: Remove Live Security Platinum files

Malwarebytes Anti-Malware is simply the best known FREE malware removal tools online.

To remove Live Security Platinum files:

  1. Download Malwarebytes to your desktop from the following link:
    Malwarebytes Anti-Malware Download link
    MBAM Setup Icon

  2. Just Follow the easy setup process. Do not make any changes to the default settings
    When the setup is finished, make sure you leave both the Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware checked.
    You can check or uncheck the Enable free trial of Malwarebytes Anti-Malware PRO as the malware removal is FREE.
    Then click on the Finish button. If Malwarebytes prompts you to reboot, please do not do so.
    Malwarebytes Anti-Malware Setup Wizard

  3. When Malwarebytes is launched, it will ask you to update the databse. Just click OK.
    Malwarebytes Anti-Malware Updating

  4. On the Scanner tab,select Quick scan and then click on the Scan.
    Malwarebytes Anti-Malware Quick Scan Screen

  5. When the scan is finished a message box will appear, click OK to continue.
    Then the screen results will show the various malware infections including Live Security Platinum that Malwarebytes has found on your computer.
    the image below is just an example, your results will be different.
    Click on the Remove Selected button.
    Malwarebytes Anti-Malware Quick Scan Results Screen

  6. After Malwarebytes has finished the removal of Live Security Platinum, you will get a message stating that you need to reboot your computer.
    Just Do so, and restart your computer in Normal Mode.
    Malwarebytes Anti-Malware Quick Reboot Message


Step 7: Check for any Live Security Platinum left over

To make sure that your computer is now completely free of Live Security Platinum, redo a Malwarebytes scan in Normal Mode.
After your are finished, Reboot your PC as asked by Malwarebytes anti-malware.


About

Sarah MelbenchI am Sarah Melbench and I am an Anti-Malware Enthusiast! I created this website to spread the word about the lastest malware infections. I write guides and tutorials about malware removal as well as reviews of anti-malware programs.Follow me on G+

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Posted in Manual Malware Removal

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