Your computer has been Locked (FBI Moneypak virus)

What is FBI Moneypak virus?

FBI Moneypak virus is a ransomware that prevents you from accessing your desktop by covering the desktop with a certain image. It's from the family of Trojan:Win32/Reveton. It targets the USA users. It locks your computer and displays a fake FBI warning that covers your desktop and demands the payment of a ransom of $200 in the form of a MoneyPak for the supposed possession of illicit material.

Some FBI Moneypak virus screenshots:
FBI Moneypak virus
FBI Moneypak virus

The FBI Ransomware is configured to start automatically when you login to Windows. It displays a large warning that pretends to be from the FBI and states that your computer has been blocked due to it being involved with the distribution of pornographic material, SPAM, or copyrighted content. In order to regain access of your computer you must first pay a fine of $200 in the form of a MoneyPak or it will be confiscated and you will be arrested, charged and convicted for up to 5 years in prison time and registered as a thief for the rest of your life. This alert is a scam and should be ignored.

The text of this FBI Moneypak virus ransom note is:
Your PC is blocked due to at least one of the reasons specified below. Your computer was trying to access a child pornography directory and has been blocked. Everyday we are working on blocking such sites and distribution of this awful materials, and it costs a lot to maintain our operations. You are required to pay administrative fees. Watching, downloading and possessing such horrific materials is highly punishable and will leave a long lasting effect on your friends and relatives. If we don't receive a payment within 48 hours your information will be sent to you local authorities. You will be charged and convicted for up to 5 years in prison time and register as a sex offender for the rest of your life.
To help you make your payment faster and totally anonymous to you, we decided to accept vouchers that are spread nationwide and can be purchased in all major stores.
Legislation s. 163.1 (3) Every person who transmits, makes available, distributes, sells, advertises, imports, exports or possesses for the purpose of transmission, making available, distribution, sale, advertising or exportation any child pornography is guilty of an indictable offence and liable to imprisonment for a term not exceeding ten years and to a minimum punishment of imprisonment for a term of five years.

These warnings and anything they state is just a scam to trick you into paying the ransom. Fortunately, it is not necessary to pay the ransom as we have described a method below that can be used to remove this malware from your computer. Once again, FBI Moneypak virus is a scam and should be ignored.

Associated FBI Moneypak virus System Entries and files

FBI Moneypak virus Processes

FBI Moneypak virus Files

FBI Moneypak virus Registry Entries


FBI Moneypak virus Removal Instructions

Step 1: Reboot in Safe Mode with Networking

To restart your computer in Safe Mode with networking:

  1. Restart your computer.

  2. When you see the computer manufacturer's logo, press and hold the F8 key.

  3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking, and then press Enter.
    Safe Mode with Networking Screen

  4. Log on to your computer with a user account that has administrator rights.


Step 2: Stop FBI Moneypak virus processes

In order to stop FBI Moneypak virus from interfering with our removal procedure, we need to end and kill its processes. For this, we will use a FREE powerful utility called RogueKiller.

RogueKiller (by Tigzy) is a tool written in C++, which scans the running processes, and kills those which are malicious. This tool was developed based on speed execution, which will clean the running processes before being killed.

To terminate FBI Moneypak virus process:

  1. Always in Safe Mode Download RogueKiller to your desktop from the following link:

    RogueKiller Download link
    RogueKiller Setup Icon
    RogueKiller is a portable application, so you don't need to install anything.

  2. FBI Moneypak virus may block all executable files, so when you launch the RogueKiller file, it will execute itself. So Rename RogueKiller.exe to RogueKiller.com or winlogon.exe or iexplore.exe

  3. At this point a "pre-scan" will complete and stop any malicious process. Also a list of options will appear along the right-hand side.
    RogueKiller Pre-Scan


Step 3: Remove FBI Moneypak virus registry keys

To remove FBI Moneypak virus malicious registry entries, we will need RogueKiller again.
RogueKiller also checks for rogue Registry entries, rogue drivers, and Master Boot Record (MBR) issues, so rootkits will be cut.
RogueKiller can also fix and restore a Host file, delete any Proxy entries, repair shortcut problems and unhide files.

CAUTION: This tool is not for beginners. In this step we will ONLY use the Registry tab.

To Delete FBI Moneypak virus Registry entries:

  1. Always in Safe Mode run a scan, open RogueKiller and click on Scan.
    RogueKiller Scan Progress

  2. After a while, you should see a screen with scan results like the following one:
    RogueKiller Scan Results

  3. Click on the Registy tab, then click on the Delete button.
    RogueKiller Delete Registry Entries


Don't Reboot you computer yet, please stay in Safe Mode.


Step 4: Remove FBI Moneypak virus files

Malwarebytes Anti-Malware is simply the best known FREE malware removal tools online.

To remove FBI Moneypak virus files:

  1. Download Malwarebytes to your desktop from the following link:
    Malwarebytes Anti-Malware Download link
    MBAM Setup Icon

  2. Just Follow the easy setup process. Do not make any changes to the default settings
    When the setup is finished, make sure you leave both the Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware checked.
    You can check or uncheck the Enable free trial of Malwarebytes Anti-Malware PRO as the malware removal is FREE.
    Then click on the Finish button. If Malwarebytes prompts you to reboot, please do not do so.
    Malwarebytes Anti-Malware Setup Wizard

  3. When Malwarebytes is launched, it will ask you to update the databse. Just click OK.
    Malwarebytes Anti-Malware Updating

  4. On the Scanner tab,select Quick scan and then click on the Scan.
    Malwarebytes Anti-Malware Quick Scan Screen

  5. When the scan is finished a message box will appear, click OK to continue.
    Then the screen results will show the various malware infections including FBI Moneypak virus that Malwarebytes has found on your computer.
    the image below is just an example, your results will be different.
    Click on the Remove Selected button.
    Malwarebytes Anti-Malware Quick Scan Results Screen

  6. After Malwarebytes has finished the removal of FBI Moneypak virus, you will get a message stating that you need to reboot your computer.
    Just Do so, and restart your computer in Normal Mode.
    Malwarebytes Anti-Malware Quick Reboot Message


Step 5: Check for any FBI Moneypak virus left over

To make sure that your computer is now completely free of FBI Moneypak virus, redo a Malwarebytes scan in Normal Mode.
After your are finished, Reboot your PC as asked by Malwarebytes anti-malware.


About

Sarah MelbenchI am Sarah Melbench and I am an Anti-Malware Enthusiast! I created this website to spread the word about the lastest malware infections. I write guides and tutorials about malware removal as well as reviews of anti-malware programs.Follow me on G+

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Posted in Manual Malware Removal

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